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Frequently Asked Questions
General FAQ's
Toa Luau takes place at beautiful Waimea Valley on Oahu’s North Shore, located at 59-864 Kamehameha Highway, Haleiwa, HI 96712.
Yes! Free parking is available for all luau guests.
There’s no difference between the two—everything remains the same except for the start times. Both luaus offer the same exciting entertainment and culturally immersive experience.
The earlier luau finishes around 4:00 PM, making it a great choice for families with young children or for those driving back to Waikiki. If you’re planning to take the public bus or use Uber, the 12:30 PM show may also be more convenient for your schedule.
Another important factor is the time difference—you might not feel it until you arrive in Hawaii! Keep in mind that 4:00 PM Hawaiian time could feel like 7:00 PM or even 10:00 PM for you, depending on where you’re traveling from.
Yes! Complimentary water and iced tea are available throughout the luau for all our guests.
Yes! The bar accepts both cash and card payments.
Yes! Guests are welcome to take photos and videos at the luau for personal use only; however, if you wish to share your experience on social media, YouTube, or similar platforms, videos must not show more than 10 seconds of any particular dance or event to ensure the full performance and experience are not publicly disclosed, and absolutely no live streaming of the luau is permitted—please refer to our Media Policy for more details on these guidelines.
Absolutely! Just let us know after you book if you’ll need wheelchair access, and we’ll be happy to assist.
Yes, you will be seated with other luau guests. Each table accommodates up to 10 people.
Yes! We have the option to move all activities indoors if it rains. In fact, we’re one of the very few luaus that keeps the show going even during flash flood warnings—that’s a fact! Rain has never shut us down because our luau is held under a spacious pavilion, so you’ll stay dry and still enjoy the full experience, no matter the weather.
Yes! While your luau ticket includes same-day access to Waimea Valley, your Waimea Access Pass can actually be used on one day of your choice during the week before or the week after your luau. Just remember, it’s valid for a single entry only. The last check-in is at 3:50 PM, so come early and allow at least two hours to explore the valley!
Yes, you can go home and come back if you’re staying nearby. Otherwise, we recommend bringing an extra change of clothes so you’re comfortable after swimming.
Yes! There are changing rooms conveniently located near the waterfall for your use.
Swimming at Waimea Falls depends on daily waterfall conditions. Lifeguards assess the safety each day and make the swim call at 9:00 AM. For the latest swimming status, you can call (808) 638-7766.
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